Frequently Asked Questions

What is the delivery time?

All orders ordered before 15:00 are shipped the same day.

All products will be delivered within 1-2 working days.

Can I return products?

If products are still unopened and in good condition with the box intact, we will accept the return within 14 days after receiving the goods.

You can send the products with your invoice received in your email to the following address:
Moleneind 66, Prinsenbeek

Once we have received and verified the returned goods, we will refund your money within 3-4 working days.

How much does returning products cost?

The costs of returning products is for the customer.

Which countries do you deliver to?

We deliver our products in the Netherlands and Belgium.

Which payment methods are available?

You could use the following payment methods: Ideal and Bancontant

I did not receive a conformation e-mail.

If you did not receive a conformation e-mail you can contact us at  

What should I do whenever I have questions about deliveries/product stocks?

For any questions, you can always contact us at and we will personally contact you to answer your questions.